At Shah TechEon, we aim to provide a smooth and hassle-free shopping experience for both buyers and vendors. Please review our cancellation policy below to understand how order cancellations are handled.

1. Order Cancellation by Customer

A. Before Shipping:
Customers may request to cancel their order if it has not yet been shipped by the vendor. To cancel an order before shipping:
- Contact us at **supports@shahtecheon.com** with your order details.
- We will verify the status of the order with the vendor and, if the order has not been processed, we will cancel it without any charge.

B. After Shipping:
Once the order has been shipped, cancellations are no longer possible. Customers can only pursue a return or warranty claim directly with the brand or vendor if applicable, according to the product’s warranty or guarantee policy.

2. Order Cancellation by Shah TechEon or Vendors

Shah TechEon and its vendors reserve the right to cancel orders under the following circumstances:
- The product is out of stock or discontinued.
- Inaccurate pricing or product description due to technical errors.
- Fraudulent or unauthorized transactions.

In such cases, the customer will be notified promptly via email, and no charges will be applied or a full refund will be issued if payment has already been made.

3. Refunds for Canceled Orders

If a cancellation request is approved before shipping, any payment made will be fully refunded to the original payment method. Refunds will be processed within [insert number of days] business days after confirmation of the cancellation.

4. Non-Cancellable Items

Certain items, such as personalized or custom-made products, cannot be canceled once the order is placed. Please check the product description for cancellation eligibility before placing your order.

5. Contact Us

For any questions regarding order cancellations, please contact our support team at **supports@shahtecheon.com**.