Frequently asked question

If you're interested in becoming a vendor, please visit our Vendor Registration page or contact us at supports@shahtecheon.com for more information on how to get started.

Shah TechEon does not support "change of mind" returns. Returns are only allowed for defective or damaged products, subject to the brand's return policies.

In case the vendor fails to deliver your product, we will work with the vendor to resolve the issue. If the issue remains unresolved, a full refund will be provided for undelivered items.

No, Shah TechEon is a multi-vendor platform. While we facilitate the transaction, products are sold by independent vendors listed on our platform. The vendors are responsible for product listings, shipping, and warranties.

For any questions, concerns, or issues, you can contact our customer support team at supports@shahtecheon.com. Our team is available to assist you with orders, returns, and any other inquiries.

Currently, Shah TechEon only ships within Bangladesh. International shipping options may be available in the future.

If your product is covered under warranty, you can claim it by contacting the brand’s customer service. You may also reach out to us at supports@shahtecheon.com, and we will assist you in communicating with the vendor or brand for warranty claims.

Shah TechEon offers products with brand warranty and guarantee only. If your product arrives damaged or is defective, you can claim a warranty through the respective brand. Refunds are only available in cases where the vendor or brand fails to fulfill the warranty. Please review our Refund Policy for more information.

Once your order is shipped, we will provide a tracking number via email. You can use the tracking link or visit the "My Orders" section in your account to track your shipment.

Yes, you can cancel your order if it has not been shipped yet. Please refer to our Cancellation Policy for more details. Once the order is shipped, cancellations are not possible, and you may need to follow the warranty or return process with the brand.

Delivery times vary depending on the vendor and your location. Typically, deliveries within major cities 24 Hours to 3 business days. For rural areas, it may take a bit longer. You will be informed of the estimated delivery time at checkout.

Yes, Cash on Delivery (COD) is available for select products and locations. The availability of COD will be mentioned on the product page before you place your order. (Conditions 200TK Quarrier Cost Advance )

We accept a variety of payment methods, including: Debit/Credit Cards Mobile payment options such as bKash, Nagad, and Rocket Cash on Delivery (Condition with 200 Tk Quarrier cost Advance)

You can browse products, add them to your cart, and proceed to checkout. You'll need to create an account or log in to complete the purchase. Follow the instructions to enter your shipping details and payment method.

Shah TechEon is a multi-vendor ecommerce platform that offers a wide range of products from various sellers. We connect customers with reliable vendors who provide quality products backed by brand warranties and guarantees.